Policies
Shipping Policy
Last updated: January 1, 2026
This page describes how Aero Essence LLC ships orders placed at aeroessense.com. Specific rates, carriers, and timeframes can be adjusted by the merchant at any time.
Free U.S. shipping
On every order, no minimum.
1–2 day processing
Most orders ship next business day.
Tracked + insured
Tracking number emailed at dispatch.
48 U.S. states
Including DC. AK/HI on request.
Order processing
Orders are reviewed and packed at our fulfillment center within 1–2 business days of being placed (Monday–Friday, excluding U.S. federal holidays). Orders placed after 1:00 PM CST are counted from the next business day.
You'll receive an order confirmation email immediately, and a shipment confirmation with tracking once your package leaves our warehouse.
Shipping methods & carriers
Standard ground shipping is free of charge on every order to the 48 contiguous United States and Washington, D.C. We ship via UPS Ground, USPS Priority Mail, or FedEx Ground, choosing the option that gets your package to you the fastest based on your ZIP code.
Expedited 2-day and overnight services may be available at checkout for an additional charge calculated at checkout.
Delivery timeframes
After processing, estimated transit times are:
- Standard ground: 3–6 business days
- 2-day expedited: 2 business days
- Overnight: next business day
Delivery estimates exclude weekends and U.S. holidays, and may be affected by weather, carrier delays, or events outside our control.
Alaska, Hawaii, U.S. territories & APO/FPO
We currently ship to Alaska, Hawaii, and U.S. territories on request. Please email hello@aeroessense.com with your full address before ordering so we can quote shipping. APO/FPO military addresses are supported through USPS Priority Mail.
International shipping
International orders are not yet supported through the website. Please contact us for international quotes — availability is limited to select countries.
Lost, stolen, or damaged packages
Every shipment is insured. If your package is lost or arrives damaged, contact us at hello@aeroessense.com within 7 days of the delivery date noted by the carrier. We'll file a claim and ship a replacement at no cost to you.
Address accuracy
Please double-check your shipping address at checkout. We can update addresses while an order is still processing, but we cannot redirect packages once a tracking number has been issued. Packages returned to us due to an incorrect address may incur a re-shipping fee.
Questions
For anything shipping-related, email hello@aeroessense.com or visit our contact page.